Shipping & Installment Payments Policy

Orders equal to or more than USD 500

Purchase any one item or more over US$ 500 and we will ship it to you anywhere for free. Dynamic Internationals provide fast, free shipping to all our shipping destinations via Fedex/ Registered post or Normal post. Please refer the table below to see methods of shipping for your respective country of order. Orders will be shipped from our Hong Kong office.

Orders less than USD 500 

For orders less than USD 500 there are three options :

1. Buy Now, Ship Later For Free :

With this option, you can buy for our items and get them shipped when your orders reach a total value of USD 500 or above. Until then, we can keep the goods with us. Simply select " Buy now, ship later" shipping option upon check out to proceed with this option.
2. Buy and Ship Now For Additional Shipping Fees:

You may opt to buy a product which is less than USD 500, subject to additional shipping fees. Please refer the following table pertaining shipping methods as well as charges for the countries below.

All costs quoted below are in USD$
Country  Zone Country Zone Country Zone Country Zone
Argentina L Czech Republic J Jordan L Russia P
Aruba L Denmark I Kuwait L Saudi Arabia L
Australia C Egypt K Latvia L Serbia L
Austria I Estonia K Lebanon L Singapore A
Bahamas L Finland I Macau O Slovenia L
Bahrain L France N Malaysia A South Africa L
Barbados L Germany I Mexico E South Korea A
Belgium N Greece I Monaco N Spain I
Brazil P Hong Kong O Netherlands I Sweden I
Brunei B Hungary K Norway I Swtizerland I
Bulgaria L Iceland M Oman L Taiwan A
Cambodia F Indonesia B Philippines A Thailand A
Canada D Ireland I Poland K Turkey N
China O Israel P Portugal I UAE J
Croatia K Italy I Qatar J United Kingdom I
Cyprus L Japan B Romania K USA G
            Vietnam H
Zone  Fedex
( $0 -$499)		 Fedex
($500-$999)		 Fedex
($1000 and above)		 Register Post
($0 -$499)		 Register Post
($500-$999)		 SF Express Normal Post
($0-$499)		 Normal Post
($500-999)
Zone A 50 Free Shipping Free Shipping 30 N/A N/A N/A N/A
Zone B 60 Free Shipping Free Shipping 30 N/A N/A N/A N/A
Zone C 60 Free Shipping Free Shipping 40 N/A N/A N/A N/A
Zone D 60 Free Shipping Free Shipping N/A N/A N/A 30 N/A
Zone E 60 Free Shipping Free Shipping N/A N/A N/A N/A N/A
Zone F 70 Free Shipping Free Shipping 30 N/A N/A N/A N/A
Zone G* 80 Free Shipping Free Shipping N/A N/A N/A N/A N/A
Zone H 80 50 Free Shipping 30 Free Shipping N/A N/A N/A
Zone I 100 50 Free Shipping 50 Free Shipping N/A N/A N/A
Zone J 120 70 Free Shipping 50 Free Shipping N/A N/A N/A
Zone K 120 60 Free Shipping 60 Free Shipping N/A N/A N/A
Zone L 120 120 Free Shipping N/A N/A N/A 50 Free Shipping
Zone M 150 150 Free Shipping N/A N/A N/A 50 Free Shipping
Zone N N/A N/A N/A 50 0 N/A N/A N/A
Zone O N/A N/A N/A N/A N/A Free Shipping N/A N/A
Zone P N/A N/A N/A N/A N/A N/A 50 Free Shipping

* Zone G : Please note that due to the newly imposed tariffs on goods entering the United States, additional duty charges may apply. These duties are the responsibility of the customer and must be settled directly with U.S. Customs. We recommend contacting your local customs office for more information regarding the applicable rates and procedures.

U.S. Import Tariffs

At Dynamic International, our gemstones originate from Thailand, India, Sri Lanka, Japan etc. Therefore, import duties for our stones generally fall within the lower tariff range of around 10%. Dynamic International provides transparent customs documentation reflecting the correct country of origin to ensure customers are not overcharged on duties.

INSTALLMENT PAYMENTS

If you wish to pay your purchases in manageable instalments, we offer a instalment basis scheme.

Shipping of Goods: Goods will be shipped only after full payment has been received.

Payment Duration: The total duration of the installment plan shall not exceed one year (12 months) from the date of purchase.

Minimum monthly payment: The minimum monthly payment for the total purchase invoice under the installment plan shall be USD 150

Payment Date:
● The monthly subscription payment date shall be fixed between Dynamic International and the customer upon mutual agreement. Dates cannot be altered every month.
● If the customer wishes to get their goods shipped earlier, they have the option to pay off the remaining balance early.

How to enroll: Simply send us an email with the following information after which we will send you the payment link.
1. Links of the products you would like to purchase / Product SKU's
2. Amount you would like to pay per month (must not be below 150 USD)
3. Your full name and shipping address
4. Your preferred monthly payment date

Items are not reserved until the first installment payment has been received. While we do our best to respond promptly to all inquiries within 24 hours, products remain available for purchase on our website. In rare cases, if an item is purchased by another customer before your payment is processed, we sincerely appreciate your understanding
For your protection, Dynamic International always :

● Fully insures all items before shipping (Not applicable to Airmail).
● Packs all items with care for the safety of the items.
● Uses FedEx, registered post, and normal post services for all orders, in order to deliver valuable packages in the quickest & safest manner. Please refer the table above for further information.

Delivery Status

● Fedex - Ships out between 3-5 business days after receiving final payment for the order.
● Register post- Ships out between 1-2 weeks after receiving final payment for the order.
● Normal Post - Ships out between 4-5 weeks after receiving final payment for the order.

Disallows delivery to P.O. boxes. Therefore, a proper shipping address, telephone number, and name of receiver must be provided before the sale is complete.

Additional Info about Shipping

There are no hidden fees or additional expenses that will be added onto the cost of the item (loose diamond or gemstone) at any point. However, Dynamic International recommends that you consult with your local tax official to see what import duties and/or VAT you are required to pay in your place of residence. Dynamic International will not be responsible for any duties, VAT, taxes or surcharges levied by the customer’s country. All the shipments would be made from Hong Kong.

Please note that Dynamic International offers complimentary shipping worldwide – to most countries. However, there are some countries where local restrictions prohibit the import of diamonds and other high value items and/or additional costs may apply. If your country is not listed on our shipping chart, we can ship your order to relatives or friends in any of the countries we do serve, and you may collect it from them.

Dynamic International will not be held accountable for any shipping delays. However, all sales representatives will do whatever necessary to help rectify the problems in order to ensure a quick and easy delivery.

The free international shipping is from the Dynamic International to the address provided by the customer. Dynamic International will not be responsible in the event that a shipment is held/stored with a carrier or by customs. Furthermore, if fees are applied, the customer will be held responsible to pay the charge in order to have the shipment released. If for any reason, the shipment must be returned back to the Dynamic International's offices, the customer will be held liable for the cost of the returning shipment. In the event that a customer chooses not to complete a transaction, any fees applied for storage and returned shipment will be deducted from the refund issued for the order.

Delivery Status due to COVID-19

All deliveries are operating on schedule. However, there may be delays caused as a result of local regulations. We’re also taking additional precautions such as frequent handwashing, cleaning of equipment, and use of sanitizer before and after each delivery to ensure the safety of our customers and team members